Empact Group Food Services Assistant Vacancies – Apply Before 17 July 2026
Empact Group, one of South Africa's leading names in food and support services, is currently hiring Food Services Assistants. Applications close on 17 July 2026, so if you have a Grade 12 certificate and some hospitality experience, now's the time to get your application in.
This role is a good match for anyone who enjoys working around food, thrives on delivering great customer service, and wants to be part of a professional, fast-moving team. Empact Group is on the lookout for hardworking, service-minded individuals who take food safety and hygiene seriously.
Hospitality work rarely looks the same two days in a row, which makes this an engaging option for people who like variety and staying active on the job.
Getting to Know Empact Group
Empact Group has built a strong reputation across South Africa for its food, catering, cleaning, and support services. The company partners with businesses, healthcare institutions, schools, and various other organisations nationwide.
Known for consistent service quality and strong customer satisfaction, Empact places real value on teamwork, professionalism, and ongoing improvement among its staff. Joining the company means becoming part of a well-established, respected name in the hospitality and support services space.
What the Job Involves
As a Food Services Assistant, you'll play a hands-on role in daily food service operations — helping prepare food, serving customers, and making sure both the front and back of house run smoothly. This role calls for someone who genuinely enjoys working with people, takes hygiene protocols seriously, and cares about doing the job properly.
You'll also be expected to follow all relevant Health and Safety and Food Safety guidelines as part of your regular duties.
Typical responsibilities include:
- Helping with food preparation and production
- Supporting kitchen staff during service operations
- Assisting in both front-of-house and back-of-house areas
- Serving customers with professionalism and courtesy
- Handling food according to proper safety standards
- Following Health and Safety regulations consistently
- Keeping workstations clean and hygienic
- Stepping in wherever extra help is needed during busy periods
- Collaborating with the team to deliver strong service
- Maintaining high personal hygiene and presentation standards throughout the day
What You'll Need
- A Grade 12 (Matric) certificate
- Previous hospitality industry experience (essential)
- Customer service experience is a plus
- A Food and Beverage or Culinary Arts qualification is beneficial, though not required
Experience gained in restaurants, hotels, catering companies, hospitals, school kitchens, or similar environments will work in your favour during the selection process.
Qualities That Will Help You Thrive
Basic Food Prep Know-How
A solid understanding of food preparation basics and the ability to assist safely in the kitchen.
Good Communication
Clear communication helps both with serving customers well and working smoothly with colleagues.
Professional Presentation
Employees are expected to maintain a clean, professional appearance and good personal hygiene at all times.
A Genuine Interest in Customer Service
Customers should always feel welcomed and taken care of — this is central to the role.
Team Spirit
Food service relies on strong collaboration to keep operations running efficiently.
Health and Safety Awareness
Understanding and following food safety and workplace safety rules protects everyone involved.
Why This Opportunity Is Worth Considering
Working with Empact Group offers more than a paycheck — it's a chance to build real experience with a well-known name in hospitality and catering. Some of the advantages include:
- Employment with a respected, established national company
- Practical experience in hospitality and food service
- Improved customer service abilities
- Better understanding of food safety and hygiene practices
- Stronger teamwork and communication skills
- Long-term career potential within the hospitality sector
Whether this is your first step into hospitality or you're building on existing experience, the role offers genuinely useful, transferable skills.
Commitment to Employment Equity
Empact Group operates in line with South Africa's Employment Equity legislation and may give preference to suitably qualified candidates as part of that commitment. The company welcomes applications from individuals who meet the role's requirements and are dedicated to delivering quality service.
How Your Information Is Handled
Any personal information submitted as part of your application is collected and stored securely for recruitment purposes only. Empact Group processes applicant data in line with the Protection of Personal Information Act (POPIA), storing it electronically and, where necessary, in hard copy. The company regularly reviews its data security practices to keep applicant information protected throughout the hiring process.
Before You Apply
A few things worth doing before you submit your CV:
- Update it with your most recent work experience
- Include your Grade 12 certificate
- Mention any hospitality, catering, or food service background
- Add customer service experience if applicable
- Highlight any Food and Beverage or Culinary Arts qualifications
- Confirm your contact details are correct and up to date
- Proofread thoroughly for spelling or formatting errors
A clean, well-organised application goes a long way toward getting shortlisted.
Don't Miss the Deadline
This is a solid opportunity for anyone with a passion for hospitality, food service, and working closely with customers. If you have a Grade 12 qualification and relevant experience, this role could be a great next step.
Applications close on 17 July 2026 — apply early to avoid missing your chance.
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